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What are Support Tickets?

April 26, 2017support tickets

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What are Support Tickets?

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Support Tickets are in the Management folder. This is a ticket tracking software. When you submit a Support Ticket, it is archived to a database for Managers and Board Members. Your manager may transfer your Support Ticket to a Committee member, a Board member or a Vendor. Be sure to fill out the form completely, and describe your question in detail. Don’t forget to mention if you would like a call or email once the issue is resolved.