What are sun spots and what can be done to fix my poor reception?
Twice each year, during the spring and autumn equinox, a phenomenon commonly known as Sun Outages occurs. This happens when the sun lines up directly behind the satellite and interferes with the signal that is being sent to the satellite dishes. This may last for a few minutes each day on some or all networks with a varying duration of up to two weeks. This phenomenon affects all satellite transmissions and will affect cable systems nationwide. When this alignment occurs, the energy of the sun can overpower the signal from the satellite, which causes the pictures on the TV to appear sparkly and snowy to differing degrees, depending on your geographical location. Unfortunately, there is nothing we can do to prevent Sun Outages. We apologize for the inconvenience. Keep in mind that Sun Outages are related directly to your location, and will affect different parts of the country more or less than others.
Twice each year, during the spring and autumn equinox, a phenomenon commonly known as Sun Outages occurs. This happens when the sun lines up directly behind the satellite and interferes with the signal that is being sent to the satellite dishes. This may last for a few minutes each day on some or all networks with a varying duration of up to two weeks.