What are STEPs payment, refund, and course cancellation policies?
Top STEP Payment Policy Courses: Students who enroll in a STEP course are required to pay for the course prior to the start date of the course. In the event of a late registration, the use of a credit card by the student is required. CD orders: When the order is paid with a credit card, lecture CDs will be mailed as the orders are placed. In situations where a student wishes to pay by invoice, the CDs will be mailed when payment is received. Supplemental CDs Supplemental course CDs are mailed two weeks prior to the course start date if paid in full. STEP Refund Policy Courses: A full refund will be given to students who, for whatever reason, wish to drop a course before it begins. No refund will be given after a course begins. CDs: Any defective CD can be exchanged. A new one will be mailed as soon as the student notifies STEP of the problem. Refunds will be issued for those who are not satisfied, for whatever reason, with the CD. In order to receive a refund, the student will be requi
