What are Southwest Airlines policies for boarding?
Boarding Checkin online beginning 24 hours in advance of departure to reserve your boarding position. You will be issued a Security Document which will indicate your boarding group and number (i.e. A35). At the airport, you will exchange your Security Document and Paper Ticket for a boarding pass. Your boarding group and number are reserved and will not change. Southwest Airlines Vacations’ Customers may also check in at the Ticket Counter and Skycap Podium (where available). Prior to general boarding, unaccompanied children between the ages of five and 11 and Customers with disabilities who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft may preboard. Customers who choose to preboard cannot sit in an emergency exit seat. An adult traveling with a child four years old or younger will board between the “A” and “B” boarding groups. If you have an “A” boarding pass, please feel free to board with that boarding group. With an all
