What are some ways I can minimize disconnects?
Please be aware that our network providers have a hard limit of 4 hours as the session length. This means that the network will disconnect you if you have been online for 4 hours straight. This limit is designed to avoid ‘dedicated’ connections and protect the surfing experience of the majority of users. After this session disconnect, users will be able to login again immediately. If your disconnects are happening before the 4 hour session limit, please try the suggestions below: Because each Windows-based operating system and email program is a little different, your options may vary, but we have three suggestions for you: First, in the Start menu, open Settings and Control Panel, then: Click Internet Options. Click the Connection tab. Click the Settings button. Click Advanced. Uncheck the box next to ‘disconnected if idle for (blank) minutes’ and save your settings. Second, in Outlook/Outlook Express, go to the Tools menu and down to Options. Somewhere in there (again, it will depend
