What are some typical breakdowns in the workplace?
JR: I wouldn’t call them breakdowns, but conflicts. A typical conflict is what is sometimes called triangulation. One person is upset with their coworker, and instead of speaking with the co-worker about their concern, they talk to someone else about it or many others about it. Office gossip starts this way. Different work styles, misunderstanding of roles, jumping to conclusions — these are all ways that conflicts get started.
