What are some success tips for program training?
• Begin considering training needs early in the implementation process; • Use a variety of training approaches and materials; • Consider the timing and depth of training required for different staff; • Involve staff in the initial development of a training strategy or selection of training programs; • Create methods to adequately train new staff and to provide refresher training; • Develop processes to assure that staff are proficient in using the equipment, video etiquette, and clinical presenting; • Work with existing similar programs to obtain information on successful program planning activities; • Provide clinicians with opportunities to become familiar with and use the equipment before patient services begin; • Provide regular opportunities for all telemedicine staff to use the equipment before and after implementation. Staff that are trained and do not reinforce the training with regular use of the equipment are likely to forget much of the training and will not be proficient or
