What are some recent software/technology trends that PTs should know about?
Brooker: Most PT practices are still entering remittances by hand. The productivity boost you will get from dispensing of this tedious routine is similar to the boost many practices got from moving from paper to electronic billing. The ability to monitor therapist productivity for incentive purposes is also a critical trend as PTs are so hard to find and hire and good incentive programs are becoming very popular. Those reports are becoming increasingly important for the organizations that provide physical therapy. Finally, we see a significant trend toward workflow automation. For example, PT practices can realize a productivity boost from software tools that take you in easy steps from patient scheduling to therapist worklist; then to note creation and charge submission; to charge auditing, billing, and payment/remittances; and finally to reporting, all in one integrated experience. Greenwood: The digital office is the new trend that PTs should look for. We are going with the “less-pa
