What are some reasons that a Benny Prepaid Benefits Card might not work at point of sale?
The most common reasons why a Card may be declined at the point of sale are: o The Card has not been activated or has been used before the 48-hour period after activation is over. o You have insufficient funds in your account to cover the expense. o Non-qualified expenses have been included at the point-of-sale. (Retry the transaction with the qualified expense only.) o The merchant is encountering problems (e.g. coding or swipe box issues).