What are some of the ways law firms are addressing the issues youve identified?
Armstrong: Training, of course, is a major way of addressing many of these issues. Firms are also learning to change their incentive systems. For example, creation of upward review processes is an excellent tool if firm management really uses it to identify developmental needs and to change behaviors. Also, firms are beginning to put in place the support processes that are needed to assist individuals who do not want to be on a partnership track at various times in their careers. Flex-time and part-time arrangements are some of the ways in which this support can occur. Manch: Training is vital. Importantly, law firms are investing in training programs designed specifically for partners, including new partner orientation programs and targeted skill-building seminars on supervision and team leadership. They are also providing partners with one-on-one coaching to help further develop management and interpersonal communication skills. We’re also seeing better integration of laterals throug
