What are some of the unexpected findings with PAS?
In the initial phases of the PAS project it became apparent that supervisors and fellow employee’s already knew which members were having problems. We found that some supervisors were not addressing the employee’s needs and issues. Supervisors need to be more accountable regarding these issues. As a result of this knowledge we added another element to help identify employees in need. It is the ability for other employers to make direct referral to the system. PAS is no longer just a database with electronic thresholds. We now depend on the human element for employee success. The case management system will insure this occurs.
