What are some of the mistakes that you see car care operators make when selecting a software to purchase?
Customer support is often disregarded in the software selection process. High quality, reliable support is essential to a buying decision without regret. An operator is not just buying a “box of software off the shelf” but is in essence taking on a partner in the software company. Another frequent mistake is overlooking the importance of future growth and flexibility. Regardless of your initial business goals, select a system that is comprehensive and offers the opportunity for later expansion. But, the single greatest mistake car care operators make when purchasing software is comparing price rather than long-term profitability. A quality software system will run the essential functions of your business so it is worth the investment in a high quality system. Choosing a lower quality system could cause continuous lost profit due to less robustness and functionality thus requiring an operator to purchase a different system to meet their needs. On the surface many software systems look a
