What are some of the key features of SalesWatch?
• Live Chat Support: Interact with visitors who need help or more information, in real-time. Instant support is both professional and effective. • Customizable Categories: Define categories and allocate them to different representatives. You can even define sub-categories as required. • Chat Request Queue: Web visitors are assigned automatically to available representatives. No need to have a physical administrator or specific hardware. • Concurrent Chats: Representatives can chat with more than one visitor at a time. • Chat Reports: Get detailed reports on all chat sessions. Examine the data to learn more about your website traffic, what categories you should use for SalesWatch representatives going forward • Increased Sales: Company representatives can help convert visitors to customers. They can explain key product features, clarify doubts and overcome objections. • Chat History: View chat history details and to learn what customers are asking about and how your representatives resp
