What are some of the duties of a customer service representative (CSR)?
A CSR can take orders for a specific product or service the company offers over the phone. They do problem solving and may have to handle irate customers. A CSR may just give information on a specific product or service and some also work in the sales department. What types of companies need customer service representatives? Any company that provides a service or product has customer service. Here is a list of some companies that offer jobs in customer service. Telephone companies Insurance companies Hospitals or clinics Doctor offices Department stores Mortgage companies Manufacturing companies Airports/bus stations/train stations Fitness centers I am sure you can think of more, but that is just to get you started. As I mentioned before, you need certain qualifications to land a customer service representative job. What are the qualifications needed to become a customer service representative? When you have customer service skills it can open doors to other opportunities. Patience: Go
