What Are Some of the Disadvantages of VoIP Home Phone Service?
VoIP services are not without their drawbacks, no matter how attractive the advantages are. In order to give a fair assessment of the drawbacks, VoIP services have to be divided into two categories: services that operate over a private, managed broadband network and services that operate over the public Internet. The services that operate over the public Internet are subject to network congestion. This can sometimes cause static, echos, call delays and dropped calls. This is also a function of the service provider’s equipment. AT&T has spent many research dollars combatting these issues with its CallVantage program and can be considered the “Cadillac” of public Internet based services. Packet8 also is noted for mostly clear communications. Services over private, managed networks are less susceptible to these issues, but are usually more costly than the services over the public Internet. If call quality is important to you, this is a tradeoff you will want to make. Although these servic
