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What are some of the common consumer complaints ?

April 26, 2017common complaints consumer

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What are some of the common consumer complaints ?

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Some of the most common complaints consumers lodge at ERB are as follows.a) Billing;(b) Damages;(c) Disconnection;(d) Health and safety;(e) Installations;(f) Interruptions;(g) Licensee practices and procedures;(h) Metering;(i) New connections and extensions;(j) Reconnections;(k) Quality of service;(l) Quality of supply;(m) Tariffs;(n) Way leaves, easements or rights-of-way, and(o) Any other matter required to be regulated under the Act.