What are some examples of problems that would not be considered safety-related defects?
• Radios that do not operate properly. • Ordinary wear of equipment that has to be inspected, maintained and replaced periodically, such as shock absorbers, batteries, brake pads and shoes and exhaust systems. • Nonstructural or body panel rust. • Quality of paint or cosmetic blemishes. • Excessive fuel or oil consumption. • Premature tire wear. [Back to Top] 9. Who should I contact for a non-safety vehicle problem? NHTSA concentrates on safety problems related to motor vehicles. If your problem is not safety related, these other government agencies can help: The Federal Trade Commission (FTC) handles inquiries on automobile warranties and problems with dealers. The FTC number is 202-326-2222. The Consumer Product Safety Commission (CPSC) will assist you with consumer products other than vehicles and vehicle equipment. The CPSC telephone number is 800-638-2772. The Environmental Protection Agency (EPA) is responsible for emission control systems. If you have an emission problem, call t
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