What are some examples of day-to-day activities a care coordinator may perform?
• Answering phone calls from families, addressing their needs, seeking information and solutions to problems; • Handling prescription refills, coordinating home care services and medical equipment and supplies; • Coordinating coverage with insurance and/or Medicaid. Assist with obtaining prior authorization for services, equipment and supplies; • Assessing needs, developing and implementing the plan of care and evaluating effectiveness of interventions and other needs; • Assisting families and providing tools (binders, forms, care plans) to help with organizing and tracking medical information about their child; • Providing referrals and resources; • Helping coordinate school programs. Attending and providing input for Individual Education Plans (IEP) meetings; • Advocating for families; • Conducting home visits when feasible; • Helping with transition issues; • Linking families with other families for support; • Providing education; and • Care Coordinator Job Description ( 191 KB) .
