What are some components of EAP services?
Employees have access to EAP services 24 hours a day, 7 days a week, 365 days a year. A toll-free dedicated crisis line with telephonic and face-to-face short-term problem resolution is provided. The EAP also offers referral services, coordination with existing benefits, and case management follow-up. Benefits to the employer include training, seminars and critical incident emergency response.