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What are Software Application Support (SAS) and Software Application Support plus Upgrades (SASU) contracts?

April 26, 2017application contracts Plus SAS Software support upgrades

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What are Software Application Support (SAS) and Software Application Support plus Upgrades (SASU) contracts?

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Cisco Software Application Support Services cover more than 100 Cisco software application products in major technologies. The two levels of support contracts are: • Cisco Software Application Support (SAS) • Cisco Software Application Support plus Upgrades (SASU) SAS and SASU provide customers with around-the-clock access to technical support, software updates, and, with SASU, major upgrades.