What are Soft Tips and how can I get them?
A. Three sizes of Soft Tips are provided with each Crystal EarĀ® to provide more comfort and fitting options: small, medium and large Soft Tips. Units are shipped with the medium size Soft Tip already in place. Alternate size Soft Tips can be pulled off and pushed on over the Sound Outlet Opening of each Crystal Ear. To change the tip size, follow the instructions in the Operating Instructions included in your kit. Additional or replacement Soft Tips are available by ordering online or by mail order from the Crystal EarĀ® Service Center.