What Are Soft Skills And Why Are They Important?
One way of thinking about it is that they are the opposite of hard skills. Hard skills are those that are job specific or technical. They enable you to get the job done correctly. Soft skills are those related to people and communication and are relevant across a whole range of jobs and roles, all in fact. Soft skills include: presenting, motivation, people management, assertiveness, rapport building, influencing, team work and other interpersonal and communication skills. Just because they are ‘soft skills’ however, doesn’t mean they are any less essential to the success of a business. In the past it might have been enough to show that you can do the job. Now it’s essential to show that you can do the job in a way that is as efficient, effective and profitable as possible, for all those involved. This is where soft skills add value. Staff who understand the way others tick and know how to communicate with people, even if they have different personalities and styles from their own, wil
