What are SLA’s and where can I find more information about them?
A. SLA stands for Service Level Agreement.This is a service that must be applied to any machine that will plug into the hard-wired internet service in the school.It is provided by the School of Public Health’s Computing Services Group.For more information and rates please visit this website http://www.sph.umich.edu/computing/rates/fy06_fees.html or contact Laura Jean Baker.