What are services for profit? And what are the key benefits for service delivery providers?
For companies who provide services for profit, revenues from after-sales product installation, configuration, maintenance and repairs are 30% or more of their total revenues-and the proportion is increasing. In fact, according to McKinsey & Co., in some industries, the service market is four or five times larger than the market for products. Service Delivery Management gives service delivery providers one single solution to manage the entire service life cycle, so they can improve and accelerate service delivery while reducing costs.
