What are risk and crisis communications?
Risk and crisis communications are used by industry to communicate with the public on health, environment, and safety matters. Often, industry finds itself having to inform communities about what they’re doing, the things they store behind their fence, and how they can or can’t be a threat to public health and the environment. This is risk (or hazard) communication. Crisis communication can also mean the type of communication that any organization has to undertake in an emergency. If handled well, both kinds of communication can help an organization stay in business and avoid trouble with the public.