What are QualComms key benefits to prospective clients?
QualComm is an offshore outsourcing company providing the best multi-channel customer service and outbound calling for products and services, enabling US call center quality at competitive offshore prices QualComm prides itself on being responsive and adaptive to client-driven business needs while at the same time proactively working with its customers to evolve more effective processes and systems through internal analysis QualComm continues to invest in its own innovative software suite to improve its management and operational efficiencies, making the company more flexible and less dependent on other vendor products for maintaining and improving customer service and outbound calling QualComm’s rigorous 360* quality, training and internal feedback systems ensure world-class agent skills and performance