What are Process Improvement and Process Reengineering?
Both “process improvement” and “process reengineering” are business process enhancement approaches aimed at enhancing the way that a court or other organization does its work. It is worthwhile to define them, and then to compare them with each other. “Process improvement” involves less dramatic immediate departures from more traditional practices in the courts, although the cumulative effect of ongoing improvements can be substantial. Here is a definition of process improvement: “Process Improvement” is a disciplined approach to the simplification and streamlining of business processes, using measurements and controls to aid continuous improvement. Process reengineering has to do with making more extensive changes in a courts business processes. This is how we define process reengineering: “Process Reengineering” is a disciplined approach to the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance. How different is “proce
