What are Pre-texting and Phishing?
Pre-texting, often referred to as “social engineering”, refers to the fraudulent and illegal practice of misrepresenting who you are in order to obtain access to information. The Bell Companies are aware that pre-texting, although illegal, has been a practice employed by unauthorized third parties trying to obtain access to personal information. The Bell Companies place great emphasis on the security of your personal information and have safeguards in place to ensure that it is not disclosed to an unauthorized third party which is why, when calling into any of the Bell Companies, you will be asked to confirm certain personal information regarding your account. Phishing is the use of phoney email messages, pop-up windows and fraudulent Web sites designed to trick people into divulging personal and financial information. Brands of well-known companies are often used to capture usernames, passwords, credit card and bank account numbers, social insurance numbers, etc. Phishers have been kn