What are peak and off-peak hours?
Peak hours refer to periods in the day when there is increased call activity. Off-peak hours occur when call volumes are low. Specific peak and off-peak periods vary from carrier to carrier, but peak periods are generally from 7 a.m. to 7 p.m. or 8 p.m., Monday through Friday. Off-peak periods are from 7 p.m. or 8 p.m. to 7 a.m. and during the weekends. What affects the quality of my wireless phone reception? Wireless phones use radio waves that can be bounced around or even blocked by buildings and other structures, terrain and bad weather. Voice quality varies somewhat from phone to phone and among service providers. The best advice is to test a new phone and return it if the quality is not satisfactory. Some PCS carriers claim superb voice quality, but the experience of users varies considerably. At best, voice quality on the wireless phone network comes very close to the voice quality on the wired phone network. Why are there dead spots in my wireless service?
Peak hours refer to the hours of the day when phone usage is highest. Off-peak hours are periods when phone usage is lowest. Specific peak and off-peak periods vary from carrier to carrier, but generally peak periods are from 7 a.m. to 7 p.m. Monday through Friday. Off-peak periods are all other times, including weekends.
