What are Patient Friendly Communications?
*PFB is the healthcare field’s approach to making patient bills and financial communications more concise, correct and consumer friendly. CPS has taken this mission and combined it with our industry knowledge and expertise to re-engineer the process in a dynamic approach. The Smart communication is flexible and interchangeable. In most cases Smart Communications reduce the number of bills generated to each patient during the aging process, reducing production costs and postage costs for your facility. The Smart Communication in some occasions consolidates certain communications from multiple pages to one.
