What are Over-runs & Under-runs?
Due to the nature of the Promotional Industry, and according to industry standards, over or under runs of imprinted items may occur on certain products. It is a quality control process where factories will imprint more than the quantity ordered, then discard any items that do not pass inspection. Since all items are custom imprinted with the client’s logo, and do have value and cost, we will invoice for any extra over-runs, or credit for any under-runs. Every effort is made to minimize over or under runs. Some factories will offer exact quantity specifications for a surcharged price, however we often find that this cost is higher than accepting normal over-runs that may occur. Please advise us in writing if you require exact quantity on your project and we will adjust pricing and billing accordingly. All Dapper SAP proposals include clear reference to this industry-wide policy.
