What are others doing to assist credit unions affected by Hurricane Katrina?
My credit union is not answering the telephone and/or the web-site is down. I need to contact the credit union. What should I do? In areas heavily damaged by Hurricane Katrina, credit unions may have transferred operations to back-up locations, which are often physically distant from a credit union’s primary office. While credit union staff will be diligently working to re-establish services, it will take some time, especially if telephone service is disrupted or member service staff have been displaced. Often, credit unions have agreements to share facilities, in case of emergency, and your credit union may be temporarily providing service out of a fully functioning credit union in a neighboring city. Following are some tips on how to contact your credit union.
