What are ongoing support services and follow-along services?
Ongoing support services or follow-along services are provided throughout the term of employment after the job coach is phased out. The purpose of these services is to enable the individual to continue to perform the work required by the employer. They may include services that occur at or away from the work site such as transportation, personal care services, counseling, and behavioral supports. Typically, ongoing support services are provided through MR/DD programs or long-term mental health programs, but they may also be provided by employers, family members, or other agencies.
