What are Ofcom recommendations on premium rate regulation?
Ofcom’s report was published in December 2004. It did not find any single solution or ‘quick fix’ to the issues faced by the PRS industry. However the report made 18 detailed and incremental recommendations which, it is anticipated, will significantly reduce the potential for consumer detriment and restore consumer confidence in the PRS industry. Ofcom’s news release sets out some of the key recommendations including: • Securing customer refunds by changing revenue flow through complex PRS value chain; • Changes to the ICSTIS Code and increased obligations on network providers; • DTI to consider increasing fines ICSTIS can impose from current maximum of £100,000. For 9 December 2004 news release in full – see related item: http://www.ofcom.org.uk/media/news/2004/12/nr_20041209 The report sets out Ofcom’s recommendations in full – see related item: http://www.ofcom.org.uk/telecoms/ioi/ntsprs/prsindex/ntsprsdti/prs_review.