WHAT ARE OEM PARTS (Original Equipment Manufacture) Parts?
These are the parts made by the manufacture of your car for your car. OEM are the only acceptable body parts a repair shop can use in order to preserve your factory warranty, protect your safety and assure repairs to pre-accident condition. WHAT IS AN “LKQ” PART? This generally refers to a “used” part. Insurance companies may figure “LKQ” parts on your vehicle if it is at least two years old or more. Our standard for “used” parts is that they must be at least as good if not better than the one that was on your vehicle before the accident. In the event our source of “LKQ” parts is not able to either find the part or find one that is acceptable we will contact the insurance company and they will have to pay for “new” parts from the manufacturer. WHO IS RESPONSIBLE FOR THE QUALITY OF REPAIRS? The collision repair facility is. At Route 66 Paint & Body we offer a lifetime warranty on all of our repairs. WHO IS RESPONSIBLE FOR THE REPAIR BILL? The vehicle owner is. However the insurance comp
