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What are my Personal/ Electronic Banking Number (PBN), Personal Identification Number (PIN) and Internet Banking Password?

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What are my Personal/ Electronic Banking Number (PBN), Personal Identification Number (PIN) and Internet Banking Password?

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The PBN is a 10 digit number which is allocated to you when you first register for either Internet Banking or our Phone Banking Service. This number allows the Bank to uniquely identify you as a customer and must be used when accessing both Internet Banking and Phone Banking Services. The PIN is a 6 digit number allocated to you when you first register for our Phone Banking Service. The PIN is used in conjunction with the PBN to register for the Internet Banking service. During the Online Registration process, you will have to choose your own 6-character alpha, numeric or alpha-numeric Password. This Password will then have to be used along with your PBN to access the Internet Banking service for all future logons. The PIN is also used to identify you as a customer when you call the Call Centre Back to top Your Password is important.

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