What are my obligations as a guest with guaranteed reservations?
With a guaranteed reservation, the hotel has to hold your room all night until check-out time the next day. At the same time, you agree to pay for the room, whether you use it or not. If you know you won’t need your reservation, simply cancel your reservation by the cut-off time (usually 6:00 p.m. or 4:00 p.m. local time on the date of arrival). Be sure to ask for and save the cancellation number, and you won’t be charged for your reservation. Sometimes during special events, a hotel’s cancellation policy may change, often requiring cancellation as much as two days in advance. Be sure to make note of any special reservation or cancellation policies that may affect your reservation.
