What are my activation options if I have an active support contract covering my system?
The upgrade process hasn’t changed for valid Support customers, except that you now have the option of moving to a software license when you upgrade rather than using a dongle license. If you would like to use the software activation feature, please see this Knowledge Base Answer for detailed instructions. Note that this process also applies to existing 3.5 software license upgrading to a v4.0 software license. To upgrade your dongle, please see this Knowledge Base Answer for instructions.