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What are “multi-dimensional” merchant ratings?

April 26, 2017merchant multi-dimensional ratings

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What are “multi-dimensional” merchant ratings?

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Each merchant will have an overall rating, as well as five component ratings which reflect the merchant’s performance in specific areas: 1) price, 2) shipping options, 3) delivery, 4) ease of purchase and 5) customer service. Here is an example of a merchant rating would appear on Yahoo!