What are interpersonal communication skills?
In simple terms, interpersonal communication skills relate to a person’s abilities to interact with others in the group, by either verbal or non-verbal methods. Another name given to these business communication skills are people skills or soft skills. There are many types of individual aspects that are included in business communication skills, and each one has its own significances regarding clear interaction. Typically, there are three major categories in business communication skills; namely listening, assertion, and conflict handling skills. Importance of Basic Interpersonal Communication Skills Your verbal and non-verbal actions matter a lot in effective interpersonal communication skills. Assertion skills help you in getting the work done without any conflicts and without dominating others. They even enable you to maintain a level of respect to and from other executives. Conflict resolution skills play a very important role in handling and resolving disputes created among employ