What are “human factors”?
The Human Factors and Ergonomics Society defines human factors as “characteristics of human beings that are applicable to the design of systems and devices of all kinds.” Synonymous terms include “usability engineering” and “ergonomics.” Our human factors specialists apply their knowledge of research and design methods to determine product requirements and design user interfaces (e.g., the product “touch points” such as controls, displays, software screens, labels, warnings, instructions, and body supports). Our specialists also work to verify products’ usability, safety, effectiveness, and appeal.
