What are feedback ratings and fulfillment ratings?
A.We want to give Buyers and Sellers the best experience possible on the Bookbyte Bazaar. One way is by allowing buyers to see the ratings for each seller. A feedback rating is determined by previous Buyers who have done business with the Seller. Feedback is based on the overall experience of the transaction, including cancelled and returned orders. Buyers rate the Seller with positive, neutral, or negative feedback which is figured into the ratings as follows: • 5 Stars (top rating) = 95 – 100% Positive Feedback • 4 Stars = 85 – 94.99% • 3 Stars = 75 – 84.99% • 2 Stars = 65 – 74.99% • 1 Star = 1 – 64.99% In addition to a feedback rating, each Seller also has a fulfillment rating. The fulfillment rating is simply a percentage of completed sales. This rating helps buyers gauge the likelihood of their order being confirmed and shipped.
