What are FedEx Return shipments?
FedEx Return shipments automate the returns process by providing merchants with the ability to • Print a FedEx Express or FedEx Ground return shipping label to send along with the outbound package • E-mail customers a ready-to-use, password protected FedEx Express or FedEx Ground shipping label • Generate a pickup and label request for their customer’s return shipment • Track a return package by a merchant assigned RMA (Return Merchandise Authorization) number) • Ability to track an outbound and return shipment simultaneously • Have inbound visibility by enrolling in FedEx InSight® • Generate return package reports through FedEx Ship Manager. • Be billed for transportation only if the return shipment label is used • Visibility of return shipments and RMA numbers on the invoice details This functionality helps to monitor the returns process from package pickup through delivery back to the desired return location (i.e., shipping in reverse).
