What are Equinox’s normal billing and payment policies?
As with most providers of monthly services, Equinox invoices for its standard monthly services a month in advance. Typically Equinox invoices on or about the 25th of the month for services to be delivered in the subsequent month. For example, on or about January 25th Equinox will process invoices for standard services to be delivered in February. For a number of the services in the EIB portfolio, there are incremental usage charges that are not included in the standard services – for example: international long distance, 800# usage, disk space storage when maximums are exceeded, etc. These charges are billed in arrears – in mid-February, any usage charges from the month of January would be invoiced.
