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What are End User Charges? End User charges are fees authorized by the Federal Communications Commission (FCC) for providing access to, and maintenance of, the local telecommunications network.

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What are End User Charges? End User charges are fees authorized by the Federal Communications Commission (FCC) for providing access to, and maintenance of, the local telecommunications network.

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• What is the Federal Universal Service Charge? The Federal Universal Service Fund (USF) helps provide affordable telecommunication services for low-income customers and customers in rural areas. It also provides discounts on Internet access for eligible schools, libraries and rural health providers. The USF is collected from the telecommunications carriers and administered by the Universal Service Administration Corporation (USAC). USAC is responsible for disbursing the funds from a pool. This pool is established by the FCC and meets certain eligibility criteria. • What is a 911 surcharge? This surcharge is mandated by local government to help pay for emergency services. The money collected from this charge is forwarded directly to the appropriate entity. • What is the Hearing Impaired Tax? This tax is levied by the FCC to provide Telecommunications Relay Services (TRS) to individuals who are hearing impaired. You can contact this organization by dialing 800-846-5277.

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