What are Dye & Durhams hours of operation?
Live customer service support hours for ETRAY electronic work orders are 6:00am-6:00pm Pacific Time, Monday-Friday (excluding statutory holidays). Access to ETRAY is available during BC OnLine’s hours of operation, except for scheduled maintenance. All electronic work orders posted via ETRAY outside of the live customer service support hours above will be given priority service the next business day. For manual work orders our offices are open 8:30am-5:30pm Pacific Time, Monday to Friday (excluding statutory holidays).