What are Customer Services hours of operation?
Our telephones are open Monday to Thursday 8:00 am – 6:00 pm EST. Friday 8:00 am – 5:00 pm EST. Our Summer hours July 2nd – Labour day are weekdays from 8:30 am – 4:30 pm EST. Back to top Trade Catalogues Q: How do I obtain a Trade catalogue? A: Trade catalogues can be obtained through our Customer Service Department or online in PDF form via our catalogue page. Back to top Placing an Order Q: How do I place my first order? A: You may mail or fax your completed new account application with your order and 50% pre-payment that is required. See Method of Payment. Any orders you place after the initial order can be faxed, mailed, phoned, sent by E-Mail or telebook and an invoice will be generated. See above for fax, phone, and E-Mail information. On-line ordering is not available at this time. Mailing Address: Catalogue Services Department Scholastic Canada Ltd 175 Hillmount Road Markham, Ontario L6C 1Z7 Q: What is your discount policy? A: We discount on a sliding scale and offer a 50% Non
