What are “Customer Returns” ?
Customer Returns is merchandise previously sold by a national retailer with a guarantee to their customers that if they are not completely satisfied with their purchase that they can return the items within a period of time and that the retailer will exchange or refund their money. The manufacture and/or the retailer take a sizable lose with this merchandise to satisfy their customers. This merchandise is said to contain a variety of product conditions.
As long as retailers make sales, there are going to be returns. Returns are items that were purchased, then returned to the source for exchange, credit or a refund. Customers return items for many different reasons. Though the item was returned, it doesn’t mean that the item has no value. There are many perfectly good items returned everyday.
