What are contacts and account nicknames?
Contacts are the mobile device phone numbers you use with BB&T Mobile Banking. You can enter and change your contacts in the “My Contacts” section of the BB&T Mobile Preference Center. You can designate up to two mobile device phone numbers. Account nicknames protect your account information and are required for each account. You can create your own unique account nickname or use the default nickname shown in the nickname box. Use the account nickname whenever you send a text message to BB&T. Each mobile account nickname must be unique, between one to eight characters in length, and can include letters or numbers, but not spaces or special characters. Your mobile account nicknames will not replace the account names or nicknames defined in BB&T OnLine.