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What are chargebacks? How can I prevent them?

April 26, 2017chargebacks

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What are chargebacks? How can I prevent them?

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Chargebacks are the result of a customer disputing a debit on their credit card, and requesting their bank to reverse the transaction. As a merchant, this has the potential to seriously impact your business because you are generally liable. We recommend reading the information contained in our Merchants Documentation as this contains links to information from VISA, MasterCard, and AMEX on how to minimise your risk as a merchant to fraud.